Introduction
'we', 'us', 'our' (thereafter known as Chipendales Pty Ltd) are committed to
safeguarding the privacy of our 'website' (thereafter know as www.paintedponies.com.au) visitors; this policy
sets out how we will treat your personal information.
Privacy
We abide by the National
Privacy Principles developed by the Australian Privacy Commissioner and
understand that you may be concerned about privacy issues that surround
the use of the Internet. We respect the privacy of all individuals and organisations.
What Information do we collect?
Anonymous InformationWe respect your privacy. If you are
browsing our website we do not
collect any personally identifiable
information about you and you remain anonymous to us during your visit.
This basically means that no information can be tied back to a specific
individual. We make a record of your visit and log the following
information for statistical and marketing purposes only:
- Your server address and geographical location.
- Your
top level domain name (for example .com, .gov, com.au).
- The date, time and
length of your visit to the site.
- The pages you accessed, documents
downloaded and length of visit.
- The previous site you have visited.
- The type of browser you
are using.
- The protocol version used (HTTP, FTP).
Personally Identifiable Information
In order to provide you with our full range of services we may collect personally identifiable information.
When you sign up for services (such as newsletters or online surveys) we ask you for personal information (such as your name, email address and account password). For other services (such as our online shop) we also request credit card or other payment account information which we maintain in encrypted form on our secure servers. You can decline to submit personal information to any of our services, in which case we may not be able to provide those services to you.
Use of Information Collected
This information will only be used for the
purpose for which it has been provided and to further improve our services to you. It will not be sold, rented,
added to a mailing list or used for any other purpose outside of its
original purpose without your consent. This
information allows us to promptly process your request(s) and/or respond to your
query(s). We will not collect any personal information about
individuals except when provided by such individuals. However, you should be aware
that there are inherent risks transmitting information across the
Internet which we have no control over nor responsibility
for.
Information Sharing
We only share personal information in accordance with the following limited circumstances
- We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
- To the extent that we are required to do so by law.
- In connection with any legal proceedings or prospective legal proceedings
- In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk)
We may share with third parties certain aggregated non personal pieces of information such as search terms, page or advertisment hits. This information will not identify you individually.
Accessing and updating personal information
When you use our services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.
User Communications
When you send email or other communication to us we may retain those
communications in order to process your inquiries, respond to your
requests and improve our services.
CookiesA cookie is
a small file created by your web browser (i.e. Netscape, Mozilla or Internet
Explorer) that assigns a
unique identification to your computer. The cookie is used by our
website to enable correct operation of the website and to better serve
you when you next visit the site. We do not use cookies to
retrieve personal information about you from your computer, or utilise
cookies for any other purposes. You can reset your browser to refuse all cookies however our services may no longer function correctly.
Links to Other Sites
This web site contains links to other
sites. We are not responsible for the content or privacy practices of
other web sites and encourage you to read each sites privacy
policy to make your own decisions regarding the accuracy, reliability
and correctness of material of the information found.
Changes to this privacy policy
We may edit this policy from time to time and is subject to change due to changes in laws
and statutes. If we make any substantial changes we will notify you by
posting an announcement on our website or via email.
Restriction of Liability
We will not be liable for any damages or injury caused by,
including but not limited to, any failure of performance, error,
omission, interruption, defect, delay in operation of transmission, or
downloading of a computer virus. We will not be liable for
damages or injury, including but not limited to, special or
consequential damages that result from the use of, or the inability to
use, the materials in this site.
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